The Catholic University of America

Student Complaints Regarding Compliance with the ABA Standards



As an American Bar Association (ABA) accredited law school, The Columbus School of Law is subject to the ABA Standards for Approval of Law Schools.  The ABA Standards may be found at
http://www.americanbar.org/groups/legal_education/resources/standards.html.  Any student at the Law School who wishes to assert a complaint regarding the Law School’s compliance with the ABA’s Accreditation Standards should submit that complaint in writing to the Law School's Assistant Dean.
                                                                               
A.     Reporting the Complaint
A student asserting a complaint regarding the Law School’s compliance with the ABA’s Accreditation Standards should submit the complaint in writing, with sufficient detail to permit the Law School to investigate the matter, including the specific Accreditation Standard(s) at issue.  The complaint must be signed by the student.  The complaint must also include the student’s contact information, including name, home and e-mail addresses, and phone number.

B.     Resolving the Complaint
When a formal written complaint has been made in accordance with paragraph A, the Assistant Dean for Academic Affairs, or the Associate Dean for Student and External Affairs will:

             1.   Acknowledge receipt of the complaint within five (5) business days of receipt,
2.   Investigate the complaint and attempt to resolve it within thirty (30) business days. Within the thirty (30) day period the Assistant Dean or Associate Dean will either meet with the complaining student, or respond to the substance of the complaint in writing.  During the meeting, or in the written response, the student shall either receive a substantive response to the complaint, or information about what steps are being taken by the Law School to address or further investigate the complaint.  If further investigation is needed, the student shall be provided with information about what steps are being taken by the law school to obtain the information and the anticipated timeframe for additional response.
3.   If, due to extraordinary circumstances, the Law School is unable to meet these timeframes, the Dean may authorize an extension of time and the student will be notified of the extension and the reason for the extension.

            C.      Appeals
Within ten (10) business days of written notice from the Assistant Dean for Academic Affairs, or the Associate Dean for Student and External Affairs, regarding final resolution of the complaint, the student may appeal the decision in writing to the Dean of the Law School or 202-319-5139.  If such appeal is filed, the Dean shall respond, with a written decision, within thirty (30) business days.  The decision of the Dean shall be final.


D.     Written Record of Complaints

The Office of the Associate Dean for Academic Affairs in the Law School shall maintain a complete written record of each complaint and how it was investigated and resolved.